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Unified Experience - Data Lake

Unified Experience - Data Lake

Unified Experience - Data Lake

  • International Subsidiary one of the largest Japanese Financial Groups was looking at setting up a Unified Monitoring Intelligence platform as part of their digital transformation.
  • Besides the integration complexity QualityKiosk had to setup a unified data ingestion engine for all alerts to enable real time processing using Supervisory Machine Learning to provide Unified alerts and Pro-active RCA.
  • Qualitykiosk analysed past 30 months data and created a correlation engine to define the parameters of a unified alerting and escalation mechanism across stakeholders.
  • This led to improvement across system responsiveness to incidents and as much as 90% improvement in resolution times for certain incidents.
  • A Unified Dashboard Platform was deployed and our team worked with client teams for unified adoption.
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