Unified Experience - Data Lake

Unified Experience - Data Lake
- International Subsidiary one of the largest Japanese Financial Groups was looking at setting up a Unified Monitoring Intelligence platform as part of their digital transformation.
- Besides the integration complexity QualityKiosk had to setup a unified data ingestion engine for all alerts to enable real time processing using Supervisory Machine Learning to provide Unified alerts and Pro-active RCA.
- Qualitykiosk analysed past 30 months data and created a correlation engine to define the parameters of a unified alerting and escalation mechanism across stakeholders.
- This led to improvement across system responsiveness to incidents and as much as 90% improvement in resolution times for certain incidents.
- A Unified Dashboard Platform was deployed and our team worked with client teams for unified adoption.