Industries >> E-commerce
E-commerce
QualityKiosk has performed functional, performance and security testing for Software Product and Ecommerce companies.
Software Product companies need testing of their product features, flows, GUI, user acceptance, compatibility, performance and security. We work closely with the Software Development QA team to ensure that appropriate process, protocol and testing criteria are established and results delivered within expected timeframe.
E-commerce companies completely reply on their web-sites for their business and revenue. In today's fierce competitive market it is critical for these companies that their websites are up and accessible to their end customers 24 x 7 x 365. A downtime in the website leads to a direct loss in revenue, slower responses may lead to customer dis-satisfaction which leads to loss in revenue. Similarly Malware attacks on the website can lead to defamation of the company's image which could hamper the business.
Our customers have been facing some of the following challenges:
- Does my site perform steadily 24x7x365 days of the year?
- Am I able to rectify any errors on my site before my users experience it?
- Does my website work everywhere I need it to, and how is the customer's experience?
- How does my site compare to others, and how can I improve?
- How can I be sure that my website is free of Malware ?
QualityKiosk has a suite of services which caters to the e-commerce industry like:
- Monitoring of the website 24x7x365 days continuously by our consultants.
- End user perspective and measure actual experience to gain never-before-possible insights into customer satisfaction.
- Comparison of your website's performance against your major competitors' sites or against our public benchmarks to ensure optimum performance, availability, and experience consistency.
- 24 x 7 x 365 Malware monitoring services to ensure that the website is free of any Malware.
