Industries >> Banking

Banking

The banking industry today is a dynamic and evolving industry. Financial Institutions must rely on technology to add channels and transactions in the shortest time possible. It demands consistent delivery of strong customer service in a multiple channels environment. With new technology the banking sector also has newer customers who expect faster and better service, easy access to resources and use of latest technology.

All the organization within the banking industry have embraced these newer technologies for faster growth and increasing their market share. With these developments the banks are no longer local to any geography, but have become global player.

These challenges and business opportunities can be handled by implementing IT solutions that are customer facing. This makes it essential that these solutions meet the requirements of the customer.

QualityKiosk's quality management and testing services utilize its many years of banking experience across the globe to support clients who view technology as a business enabler and see the importance of getting implementation right first time. Integration of large, widely distributed systems is more and more complex and QualityKiosk's' services are designed to identify and manage these effectively.

Our Customers have derived the following benefits from using our services.

• Measure Quality from the customer's perspective.
• Provide visibility into business services from an end user perspective
• Proactively resolve business process issues before end users experience them
• Gain real-time visibility into the Quality of Experience of real users
• Assess business impact and prioritize resolution efforts
• Align Business and IT around a common vision
• Simplify IT management

QualityKiosk provides testing and monitoring solution for all kinds of banking

Core Banking | Corporate Banking | Retail Banking

Core Banking

Core Banking Solutions (CBS) are critical to the competitiveness of large banks, owing to their sheer size, the number of transactions they facilitate, and the wide range of their product and service offerings. As banks begin to expand rapidly and customer demands for centralized operations become louder, the need to integrate the IT systems of new branches and subsidiary banks into the CBS is becoming critical. Banks are constantly looking to cost effectively upgrade their CBS to make them more customer-centric, interoperable and scalable.

QualityKiosk can help to test the efficacy of your core banking solutions. With dual specialization of testing skills and banking knowledge, we offer comprehensive CBS testing services that ensure:

• Lower quality related business risk in implementation
• Lower cost of ownership
• Reduced time-to-market for future application releases
• Rapid Return on Investment
• Minimal re-work for subsidiary bank testing
• Greater flexibility, so that individual modules can be tested independently
• Lesser demands on business user time

Corporate Banking

Corporate banks have to constantly upgrade their software applications to meet the demands of their clients for better and more sophisticated commercial, transactional and electronic banking products. Market pressures also dictate that these products must be delivered in the shortest possible time, or it will be hard to survive in highly competitive market. Competitive and regulatory pressures and the need to maintain margins are forcing banks to customize software to improve efficiency and transparency, and reduce costs.

We combine our extensive industry experience with proven testing methodologies to help you in every stage of the software development process. Our skilled domain and test teams work with you to identify gaps between business requirements and specification documents. We work with you to identify errors in the applications early in the project lifecycle, and thereby prevent invisible costs of software defects in the real environment.

You can benefit from our skills in the various areas of testing such as:

• User Acceptance Testing
• System Integration Testing
• Performance Testing
• Creation of Automated Regression Test Packs
• Operational process validation services
• Transitional requirements services

Retail Banking

Retail banks have to cope with fierce competition, changing customer demands and profiles, and regulatory issues. Customer demand for new and innovative products and services, centralized operations, and integrated delivery channels is ever increasing even as pricing remains a sensitive issue in this segment.

Retail banks are constantly under pressure to increase sales by signing up new clients and increasing business from existing customers. To retain existing customers and attract new customers, these banks have begun offering value added products including insurance products and mutual fund products. This is in addition to their regular value offerings such as ATM, debit card, credit card, bill payment services, e-banking, mobile banking, demat services and wealth management solutions.

Retail banks make significant investments in their business strategies to support their ever expanding business plans. These include on deploying an efficient and up-to-date IT framework. However, maintaining up-to-date IT infrastructure requires making constant changes in their IT systems. New or upgraded applications have to be comprehensively tested to ensure that they function in a very demanding real-time environment, as any gaps can prove costly for the bank in terms of time-to-market, return on investments and reputation loss.

We provide retail banking software testing services to make your applications 'business ready'. We have vast experience in requirements assurance and functional testing in the retail banking domain. Our proven methodologies and global delivery model lends the right process and expertise to meet your testing requirements.